VOX Amplification products are distributed in the USA by Korg USA Inc.
Please note, if you have purchased your product from a dealer outside of the United States, you must contact the VOX distributor in that country/region for all support, service, or warranty inquiries. Go to https://voxamps.com/dealers/ and select your country to find your local Vox Distributor.
Email: customerservice@korgusa.com
Phone: (631) 390-6800
Hours: Monday-Friday 10:00am – 6:00pm
Korg USA Customer Service is available for general, non-technical assistance regarding any current promotions, dealer, service or warranty related inquiries as applicable to products sold or purchased in the United States.
Email: voxsupport@korgusa.com
Vox USA Product Support offers general usage, operational-level support as well as troubleshooting assistance on any products purchased in the United States.
Please note, Vox USA Product Support does not provide repair or component-level support / assistance, schematics, or repair documentation.
To contact an authorized dealer (retailer) to purchase Vox products, accessories, and parts, please visit https://voxamps.com/dealers/
To contact an authorized service center for repairs or maintenance, please visit https://www.korgusa.com/VoxDealers?tab=service.
https://www.korgusa.com/warranty
Replacement parts are available to purchase through Vox-authorized dealers, as well as our official parts resellers:
Parts is Parts
www.voxparts.com
1-800-590-0014
Amplified Parts
www.amplifiedparts.com
1-480-296-0890